Salvation Ministries Store aims to get your Ordered Material delivered to you in the best condition possible, and we sincerely hope you will be more than satisfied with your purchase. In the event that you wish to return an Order, we offer a 7day return policy starting from the day your ordered products are delivered to you.

We also encourage you to check your order upon delivery, and if any items are incorrect, damaged or faulty you should notify us immediately by calling  +234 90 812 77 243 or sending an email knowledge@smhos.org or estore@smhos.org  with your telephone and order number so that we can get back to you.

The return shipping will be free of charge if the return is due to incorrect or faulty goods. If the return is due to any other circumstance other than stated, we kindly ask you to pay for the cost of shipping the products back to us.

Customers would be charged full Shipping Costs for swaps, exchanges and returns.

Returns should be addressed to Knowledge Centre, Salvation Ministries, Plot 17 Birabi Street, GRA, Phase 1, Port Harcourt, Rivers State, Nigeria .Please return the item(s) in the same condition as when received and in the original packaging along with proof of purchase (order number, delivery note and/or invoice). Once the items have been returned and verified, you will receive a refund in less than 10 working days. We may also avail you with the option of receiving the new items as digital copies.

Please note, any Product that has been scuffed, damaged, will not be accepted or exchanged.

If you should have further questions concerning our return policy, please email us knowledge@smhos.org or call us on +234 90 812 77 243.